tattoo sticker - HANSEOLWON

    •    Returns are accepted within 14 days of receiving your order, provided the products are unused, unopened, and in their original packaging.
    •    For hygiene reasons, used or opened tattoo stickers cannot be returned.
    •    Custom or personalized tattoo stickers are non-returnable unless they arrive damaged or defective.
    •    To initiate a return, please contact us with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
    •    Once your return is received and inspected, we will process your refund or exchange within 14 days and notify you by email.

    •    Full refunds or replacements are provided if your order arrives damaged, defective, or if you receive the wrong item. Please contact us within 14 days of receiving your order and provide a clear photo of the issue.
    •    Refunds are not available for change of mind, used products, or incorrect application.
    •    If your order is lost in transit, please contact us for assistance. We are not responsible for packages marked as “delivered” by the carrier but will do our best to help.
    •    For disputes, please reach out to our customer service team. We aim to resolve all issues promptly and fairly.

    •    You may request to cancel your order before it has shipped for a full refund.
    •    If the product has already shipped, cancellations are not possible.
    •    For subscription products, cancellation requests must be received before the next billing cycle. After the cutoff date, cancellations will apply to future orders only and will not refund payments already made.

    •    Our tattoo stickers are intended for external use only and should not be applied to sensitive or broken skin.
    •    Some countries may have import restrictions or regulations on temporary tattoos due to cosmetic ingredient laws. Please check your local regulations before ordering.
    •    We comply with relevant safety and labeling requirements, but cannot be held responsible for customs or import issues in your country.

    •    Promotional offers and discount codes are subject to specific terms, such as validity dates, product eligibility, and one-time use per customer.
    •    Discounts cannot be combined with other offers or applied to previous purchases.
    •    Some promotions may exclude certain products or collections.
    •    We reserve the right to modify or cancel promotions at any time without prior notice.
If you have additional questions or require further clarification, please contact our customer service team. Your satisfaction and safety are our top priorities.

For any questions, concerns, or support regarding your tattoo sticker purchase, please contact us through one of the following methods:
    •    Email:kcl@k-cultur.link
    •    Phone: 080-7163-1727
    •    Address: 4-5-4 Nishi-Shinjuku, Shinjuku-ku, Tokyo